3.8 Request to Cancel Collection Process and Provide Cancel Reason

4.3.2.1 Manage Collection Process : Manage Collection Process Detailed Process Model Description : 3.8 Request to Cancel Collection Process and Provide Cancel Reason

3.8 Request to Cancel Collection Process and Provide Cancel Reason

Reference: Manage Collection Process Model - Page 4 for the business process diagram associated with this activity.

Actor/Role: CSR

Description: If CSR or Authorized User decides to cancel or complete Collection process, CSR or Authorized User request to cancel process and provide appropriate valid cancellation reason.